Refund policy

Return & Exchange Policy
At IkRaaz, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we offer a 7-day easy return and exchange policy.

7 Days Easy Return

You may request a return or exchange within 7 days of receiving your order, provided that:

The product is unused and unworn

The product is in original condition

Original tags, packaging, and invoice are intact

Fabric Quality Guarantee

We stand by the quality of our products.

If within 7 days of receiving your order, the dress:

Fades

Shrinks

Loses its original shape

You are eligible for a replacement, subject to inspection.

Items Not Eligible for Return

Returns or exchanges will not be accepted if:

The product has been worn, washed, or used

The item is damaged due to misuse

The return request is made after 7 days

Tags or original packaging are missing

How to Request a Return or Exchange

To initiate a return or exchange, please contact our support team with:

Order number

Clear pictures or video (if required)

Reason for return or exchange

Our team will guide you through the next steps.

Important Note

IkRaaz reserves the right to accept or reject a return or exchange after quality inspection.